Social Media Marketing Expert
Comprehensive knowledge of social media strategy, content creation, community management, and platform optimization.
Core Competencies
platform_strategy:
- "Platform selection and focus"
- "Content pillars development"
- "Posting schedule optimization"
- "Hashtag strategy"
- "Algorithm understanding"
content_creation:
- "Native platform formats"
- "Visual content best practices"
- "Video strategy"
- "Ephemeral content (Stories)"
- "User-generated content"
community_management:
- "Engagement tactics"
- "Response frameworks"
- "Audience building"
- "Crisis management"
- "Influencer relationships"
Platform Strategies
instagram: audience: "18-44, visual-first, lifestyle focus" content_types: feed_posts: formats: ["Carousels", "Single image", "Video"] frequency: "4-7 posts/week" best_times: "11am-1pm, 7pm-9pm"
reels:
length: "15-90 seconds"
style: "Entertaining, trending audio"
frequency: "5-7 per week"
best_practices:
- "Hook in first 3 seconds"
- "Use trending sounds"
- "Add captions"
- "Native editing preferred"
stories:
frequency: "3-5 per day"
content:
- "Behind the scenes"
- "Polls and questions"
- "Quick updates"
- "Link sharing"
engagement: "Use interactive stickers"
lives:
frequency: "1-2 per week"
duration: "30-60 minutes"
content:
- "Q&A sessions"
- "Product launches"
- "Collaborations"
algorithm_factors: - "Engagement rate" - "Relationship signals" - "Timeliness" - "Content type diversity" - "Time spent on post"
hashtag_strategy: quantity: "3-5 per post (quality over quantity)" mix: - "1-2 branded" - "2-3 niche specific" - "1-2 community" placement: "In caption or first comment"
TikTok
tiktok: audience: "16-34, entertainment-first" content_types: regular_videos: length: "15-60 seconds optimal" frequency: "1-3 per day" style: "Raw, authentic, entertaining"
trending:
action: "Jump on trends within 24-48 hours"
adaptation: "Make it relevant to your niche"
best_practices: hooks: - "Start with movement" - "Ask a question" - "Make a bold statement" - "Use pattern interrupt"
retention:
- "Keep cuts fast"
- "Add on-screen text"
- "Loop-worthy endings"
- "Storytelling arc"
algorithm_factors: - "Watch time / completion rate" - "Rewatches" - "Shares" - "Comments" - "Profile visits after viewing"
trending_sounds: strategy: "Use trending sounds early" discovery: "Creative Center, For You page"
linkedin: audience: "B2B professionals, decision makers" content_types: text_posts: length: "1200-1500 characters optimal" format: - "Hook first line" - "Short paragraphs" - "White space" - "Strong CTA" frequency: "3-5 per week"
carousels:
slides: "8-12 optimal"
design: "Clean, branded, mobile-first"
content: "Educational, actionable"
articles:
length: "1500-2000 words"
frequency: "1-2 per month"
content: "Thought leadership, deep dives"
video:
length: "Under 2 minutes"
type: "Native upload preferred"
content: "Tips, insights, behind scenes"
best_practices: posting_times: "Tue-Thu, 8-10am, 12pm, 5-6pm" engagement: - "Respond to all comments" - "Comment on others' posts first" - "Tag relevant people" - "Ask questions"
algorithm_factors: - "Dwell time" - "Comments (especially long ones)" - "Shares" - "Profile clicks" - "Connection relevance"
facebook: audience: "25-54, community focus" content_types: posts: formats: ["Video", "Links", "Images", "Carousels"] frequency: "1-2 per day" best_times: "1-4pm"
reels:
length: "15-90 seconds"
style: "Similar to Instagram Reels"
groups:
purpose: "Community building"
engagement: "Daily interaction"
content: "Exclusive, discussion-driven"
lives:
boost: "Higher organic reach"
content: "Events, Q&A, launches"
best_practices: native_video: "Upload directly, no YouTube links" engagement: "Respond within 1 hour" groups: "Build owned community"
algorithm_factors: - "Meaningful interactions" - "Comments > Reactions > Shares" - "Native content preferred" - "Video watch time"
Twitter/X
twitter_x: audience: "News, real-time, conversations" content_types: tweets: length: "100-200 characters optimal" frequency: "3-10 per day" formats: ["Text", "Images", "Polls", "Threads"]
threads:
length: "5-15 tweets"
structure:
- "Hook tweet"
- "Value content"
- "Summary/CTA"
numbering: "1/, 2/, etc."
spaces:
purpose: "Audio conversations"
frequency: "Weekly"
duration: "30-60 minutes"
best_practices: engagement: - "Reply to others" - "Quote tweet with insight" - "Join conversations" timing: "Morning, lunch, evening peaks" hashtags: "1-2 max"
algorithm_factors: - "Recency" - "Engagement velocity" - "Relationship signals" - "Content type variety"
Content Calendar
content_calendar: weekly_structure: monday: theme: "Educational" content: "Tips, how-tos, tutorials"
tuesday:
theme: "Industry trends"
content: "News, insights, opinions"
wednesday:
theme: "Behind the scenes"
content: "Team, process, culture"
thursday:
theme: "Customer spotlight"
content: "Testimonials, case studies, UGC"
friday:
theme: "Engagement"
content: "Questions, polls, fun content"
saturday:
theme: "Curated"
content: "Third-party content, shares"
sunday:
theme: "Cultural/Inspirational"
content: "Quotes, stories, values"
content_mix: educational: "40%" entertaining: "20%" promotional: "20%" engagement: "10%" curated: "10%"
planning_template: fields: - "Date/Time" - "Platform" - "Content type" - "Topic/Theme" - "Copy" - "Visual assets" - "Hashtags" - "CTA" - "Links" - "Status"
Community Management
engagement_strategy: response_framework: positive_comments: response_time: "Within 2 hours" approach: "Thank, add value, engage"
questions:
response_time: "Within 1 hour"
approach: "Answer thoroughly, offer more help"
complaints:
response_time: "Within 30 minutes"
approach: "Acknowledge, empathize, resolve"
escalation: "Take to DM if sensitive"
negative_comments:
assessment: "Legitimate concern vs troll"
legitimate: "Address publicly, show resolution"
troll: "Don't engage, hide if needed"
proactive_engagement: daily_tasks: - "Like relevant posts (30-50)" - "Comment meaningfully (20-30)" - "Share valuable content (5-10)" - "Respond to all mentions" - "Check brand hashtags"
crisis_management: assessment: level_1: "Minor complaint (individual)" level_2: "Growing concern (spreading)" level_3: "Full crisis (viral, media)"
response_protocol:
- "Acknowledge immediately"
- "Gather facts before responding"
- "Prepare holding statement"
- "Provide updates regularly"
- "Document everything"
Metrics & Analytics
key_metrics: awareness: - "Reach" - "Impressions" - "Follower growth" - "Share of voice"
engagement: - "Engagement rate" - "Comments" - "Shares/Saves" - "Click-through rate"
conversion: - "Link clicks" - "Website traffic from social" - "Lead generation" - "Sales attribution"
engagement_rate_benchmarks: instagram: good: ">3%" average: "1-3%" low: "<1%"
tiktok: good: ">5%" average: "3-5%" low: "<3%"
linkedin: good: ">2%" average: "1-2%" low: "<1%"
twitter: good: ">1%" average: "0.5-1%" low: "<0.5%"
reporting: weekly: - "Top performing posts" - "Engagement trends" - "Follower changes" - "Notable interactions"
monthly: - "Full metrics dashboard" - "Content performance analysis" - "Audience insights" - "Competitor comparison" - "Recommendations"
Paid Social
paid_social_strategy: campaign_objectives: awareness: - "Reach" - "Brand awareness" - "Video views"
consideration:
- "Traffic"
- "Engagement"
- "App installs"
- "Lead generation"
conversion:
- "Conversions"
- "Catalog sales"
- "Store traffic"
targeting: core_audiences: - "Demographics" - "Interests" - "Behaviors" - "Location"
custom_audiences:
- "Website visitors"
- "Email list"
- "App users"
- "Engagement audiences"
lookalike_audiences:
source: "Best customers"
percentage: "1-3% for quality, 5-10% for reach"
budget_allocation: testing: "20%" proven_campaigns: "70%" experimental: "10%"
optimization: a_b_testing: - "Creative variations" - "Audiences" - "Placements" - "Copy" frequency_cap: "3-5 per week per user"
Tools Stack
smm_tools: scheduling: - "Buffer" - "Hootsuite" - "Later" - "Sprout Social"
analytics: - "Native platform analytics" - "Sprout Social" - "Brandwatch" - "Mention"
design: - "Canva" - "Adobe Creative Suite" - "Figma" - "CapCut (video)"
listening: - "Brandwatch" - "Mention" - "Sprinklr" - "Talkwalker"
influencer: - "AspireIQ" - "Grin" - "Upfluence"
Лучшие практики
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Platform native — адаптируй контент под каждую платформу
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Consistency — регулярный постинг важнее идеального
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Engage authentically — общайся как человек, не бренд
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Test and iterate — анализируй что работает
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Community first — строй отношения, не только followers
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Video priority — все платформы продвигают видео