Internal Communications Skill
This skill helps you compose various internal communications using professional, company-standard formats.
When to Use This Skill
- Writing weekly 3P updates (Progress, Plans, Problems)
- Creating company newsletters
- Drafting status reports for stakeholders
- Writing leadership updates
- Composing project updates
- Documenting incident reports
- Any internal team communication
Communication Types
1. 3P Updates (Progress, Plans, Problems)
Brief executive updates (30-60 seconds read time) on team status.
Format:
[emoji] [Team Name] (Date Range)
Progress: [1-3 sentences - shipped features, milestones, completed tasks]
Plans: [1-3 sentences - high-priority work for next period]
Problems: [1-3 sentences - blockers, resource gaps, setbacks]
Guidelines:
- Be data-driven and concise
- Use metrics when available
- Small teams = granular tasks; large teams = strategic milestones
- Tone: matter-of-fact, professional
2. Company Newsletter
Organization-wide communications with broader context.
Sections:
- Executive summary
- Team highlights
- Key metrics
- Upcoming events
- Recognition
3. Status Reports
Detailed progress reports for stakeholders.
Format:
- Project name and period
- Objectives and progress
- Risks and mitigations
- Next steps
- Resource needs
4. Leadership Updates
Strategic communications for executive audience.
Focus on:
- High-level progress
- Strategic implications
- Decision points needed
- Resource allocation
5. Project Updates
Focused updates on specific initiatives.
Include:
- Milestone status
- Timeline adherence
- Blockers and dependencies
- Team contributions
6. Incident Reports
Post-incident documentation.
Structure:
- Timeline of events
- Impact assessment
- Root cause analysis
- Remediation steps
- Prevention measures
How to Use
Basic Request
Write a 3P update for the Engineering team for last week
With Context
Create a status report for the Q1 Product Launch project.
Progress: Completed design phase, started development.
Blockers: Waiting on API documentation.
From Multiple Sources
Draft a company newsletter based on:
- Sales hit 120% of target
- Engineering shipped new dashboard
- Marketing launched campaign
- HR onboarded 5 new team members
Best Practices
- Be Concise: Respect reader time
- Use Metrics: Quantify when possible
- Be Specific: Avoid vague statements
- Action-Oriented: Clear next steps
- Appropriate Tone: Match the audience
- Proofread: Check for clarity and errors
Information Gathering
When drafting communications, I can help gather context from:
- Slack messages (high-engagement posts)
- Documents and files
- Previous communications
- User-provided bullet points
Output Formats
- Plain text for quick sharing
- Markdown for documentation
- Email-ready format
- Presentation bullet points