Customer.io Debug Bundle

Overview

Collect comprehensive debug information for Customer.io support tickets and troubleshooting.

Prerequisites

• Customer.io API credentials

• Access to application logs

• User ID or email of affected user

Instructions

Step 1: Create Debug Script

Step 2: Collect User-Specific Data

Step 3: Collect Application Logs

Step 4: Generate Support Report

Step 5: Bundle and Submit

For detailed implementation code and configurations, load the reference guide: Read(${CLAUDE_SKILL_DIR}/references/implementation-guide.md)

Output

• Debug script for API testing

• User-specific diagnostic data

• Application log collection

• Support report template

• Compressed debug bundle

Error Handling

Issue Solution

Logs too large Use tail -n 1000 to limit

Sensitive data Use redaction script

Missing permissions Check file read access

Resources

• Customer.io Support

• API Status

Next Steps

After creating debug bundle, proceed to customerio-rate-limits to understand API limits.

Examples

Basic usage: Apply customerio debug bundle to a standard project setup with default configuration options.

Advanced scenario: Customize customerio debug bundle for production environments with multiple constraints and team-specific requirements.