Vercel Incident Runbook

Prerequisites

• Access to Vercel dashboard and status page

• kubectl access to production cluster

• Prometheus/Grafana access

• Communication channels (Slack, PagerDuty)

Instructions

Step 1: Quick Triage

Run the triage commands to identify the issue source.

Step 2: Follow Decision Tree

Determine if the issue is Vercel-side or internal.

Step 3: Execute Immediate Actions

Apply the appropriate remediation for the error type.

Step 4: Communicate Status

Update internal and external stakeholders.

Output

• Issue identified and categorized

• Remediation applied

• Stakeholders notified

• Evidence collected for postmortem

Error Handling

See ${CLAUDE_SKILL_DIR}/references/errors.md for comprehensive error handling.

Examples

See ${CLAUDE_SKILL_DIR}/references/examples.md for detailed examples.

Resources

• Vercel Status Page

• Vercel Support

Overview

Execute Vercel incident response procedures with triage, mitigation, and postmortem.