Logistics
Overview
Use this skill to help the user track parcels, identify couriers, interpret logistics statuses, and understand what a shipment update usually means. It serves as a unified entry point for multi-courier logistics queries, including major Chinese courier networks such as SF Express (顺丰), JD Logistics (京东快递), ZTO (中通), Cainiao (菜鸟), J&T Express (极兔), and others.
Workflow
- Identify whether the user has:
- one tracking number
- multiple tracking numbers
- an unknown courier
- a status they want explained
- If the courier is unknown, infer cautiously from the number pattern or context.
- Return the latest useful tracking interpretation first.
- If a package appears delayed, explain likely reasons and a reasonable next action.
- Keep summaries concise when handling multiple shipments.