-
Close CRM - Daily driver for SMB sales (simplest API, best value)
-
HubSpot - Marketing + Sales alignment with rich ecosystem
-
Salesforce - Enterprise requirements and complex workflows
-
Cross-CRM Sync - Bidirectional sync with conflict resolution
Key deliverables:
-
API client setup with proper authentication
-
CRUD operations for leads, contacts, deals, activities
-
Webhook handlers for real-time sync
-
Pipeline automation and reporting
<quick_start> Close CRM (API Key Auth):
import httpx
class CloseClient: BASE_URL = "https://api.close.com/api/v1"
def __init__(self, api_key: str):
self.client = httpx.Client(
base_url=self.BASE_URL,
auth=(api_key, ""), # Basic auth, password empty
timeout=30.0,
)
def create_lead(self, data: dict) -> dict:
response = self.client.post("/lead/", json=data)
response.raise_for_status()
return response.json()
def search_leads(self, query: str) -> list:
response = self.client.post("/data/search/", json={
"query": {"type": "query_string", "value": query},
"results_limit": 100
})
return response.json()["data"]
Usage
close = CloseClient(os.environ["CLOSE_API_KEY"]) leads = close.search_leads("company:Coperniq")
HubSpot (Python SDK):
from hubspot import HubSpot from hubspot.crm.contacts import SimplePublicObjectInputForCreate
client = HubSpot(access_token=os.environ["HUBSPOT_ACCESS_TOKEN"])
Create contact
contact = client.crm.contacts.basic_api.create( SimplePublicObjectInputForCreate(properties={ "email": "user@example.com", "firstname": "Jane", "lastname": "Smith" }) ) print(f"Created: {contact.id}")
Salesforce (JWT Bearer):
import jwt from datetime import datetime, timedelta
class SalesforceClient: def init(self, client_id: str, username: str, private_key: str): self.auth_url = "https://login.salesforce.com" self._authenticate(client_id, username, private_key)
def _authenticate(self, client_id, username, private_key):
payload = {
"iss": client_id,
"sub": username,
"aud": self.auth_url,
"exp": int((datetime.utcnow() + timedelta(minutes=3)).timestamp())
}
assertion = jwt.encode(payload, private_key, algorithm="RS256")
response = httpx.post(f"{self.auth_url}/services/oauth2/token", data={
"grant_type": "urn:ietf:params:oauth:grant-type:jwt-bearer",
"assertion": assertion
})
self.access_token = response.json()["access_token"]
self.instance_url = response.json()["instance_url"]
</quick_start>
<success_criteria> A CRM integration is successful when:
-
API authentication works without errors
-
CRUD operations complete for all entity types
-
Rate limits are respected (Close: 100 req/10s, HubSpot: varies by tier)
-
Webhooks fire and process correctly
-
Data syncs bidirectionally without duplicates </success_criteria>
<crm_comparison>
Platform Comparison
Feature Close HubSpot Salesforce
Auth API Key OAuth 2.0 / Private App JWT Bearer
Rate Limit 100 req/10s 100-200 req/10s by tier 100k req/day
Best For SMB sales, simplicity Marketing + Sales Enterprise
Starting Price $49/user/mo Free (limited) $25/user/mo
API Access All plans Starter+ ($45+) All plans
Webhooks All plans Pro+ ($800+) All plans
Entity Mapping
Concept Close HubSpot Salesforce
Company lead
company
Account
Person contact
contact
Contact / Lead
Deal opportunity
deal
Opportunity
Activity activity
engagement
Task / Event
Custom Field custom.cf_xxx
properties
Field__c
Pipeline Stage Mapping
Stage Close HubSpot Salesforce
New Lead
appointmentscheduled
Prospecting
Qualified Contacted
qualifiedtobuy
Qualification
Demo Opportunity
presentationscheduled
Needs Analysis
Proposal Proposal
decisionmakerboughtin
Proposal/Price Quote
Won Won
closedwon
Closed Won
Lost Lost
closedlost
Closed Lost
</crm_comparison>
<close_patterns>
Close CRM (Daily Driver)
Query Language (for Smart Views)
Leads with no activity in 30 days
'sort:date_updated asc date_updated < "30 days ago"'
High-value opportunities
'opportunities.value >= 50000 opportunities.status_type:active'
Custom field filtering
'custom.cf_industry = "MEP Contractor"'
Multiple trade types (your ICP)
'custom.cf_trades:HVAC OR custom.cf_trades:Electrical'
Core Operations
Create lead with contacts
lead = close.create_lead({ "name": "ABC Mechanical", "url": "https://abcmech.com", "contacts": [{ "name": "John Smith", "title": "Owner", "emails": [{"email": "john@abcmech.com", "type": "office"}], "phones": [{"phone": "555-1234", "type": "office"}] }], "custom.cf_tier": "Gold", "custom.cf_source": "sales-agent" })
Create opportunity
opp = close._request("POST", "/opportunity/", json={ "lead_id": lead["id"], "value": 50000, "confidence": 50, "status_id": "stat_xxx" # Pipeline stage })
Log activity
close._request("POST", "/activity/note/", json={ "lead_id": lead["id"], "note": "Initial discovery call - interested in demo" })
Rate Limit Headers (RFC-compliant)
X-RateLimit-Limit: 100 X-RateLimit-Remaining: 95 X-RateLimit-Reset: 1704067200
See reference/close-deep-dive.md for query language, Smart Views, sequences, and reporting. </close_patterns>
<hubspot_patterns>
HubSpot Integration
Python SDK Pattern
from hubspot import HubSpot from hubspot.crm.deals import SimplePublicObjectInputForCreate from hubspot.crm.contacts import PublicObjectSearchRequest
client = HubSpot(access_token=os.environ["HUBSPOT_ACCESS_TOKEN"])
Create deal with association
deal = client.crm.deals.basic_api.create( SimplePublicObjectInputForCreate(properties={ "dealname": "Enterprise Deal", "amount": "50000", "dealstage": "appointmentscheduled", "pipeline": "default" }) )
Search contacts by email domain
search = PublicObjectSearchRequest( filter_groups=[{ "filters": [{ "propertyName": "email", "operator": "CONTAINS", "value": "@example.com" }] }], properties=["email", "firstname", "lastname"], limit=50 ) results = client.crm.contacts.search_api.do_search(search)
Association Types
From To Type ID
Contact Company 1
Contact Deal 4
Company Deal 6
Deal Contact 3
See reference/hubspot-patterns.md for batch operations, custom properties, and workflows. </hubspot_patterns>
<salesforce_patterns>
Salesforce Integration
SOQL Query Patterns
-- Parent-child relationship (Contacts of Account) SELECT Id, Name, (SELECT LastName, Email FROM Contacts) FROM Account WHERE Industry = 'Technology'
-- Child-parent relationship SELECT Id, FirstName, Account.Name, Account.Industry FROM Contact WHERE Account.Industry = 'Technology'
-- Semi-join (Accounts with open Opportunities) SELECT Id, Name FROM Account WHERE Id IN (SELECT AccountId FROM Opportunity WHERE IsClosed = false)
REST API v59.0
def create_opportunity(self, data: dict) -> dict: """Required: Name, StageName, CloseDate.""" response = self.client.post( f"{self.instance_url}/services/data/v59.0/sobjects/Opportunity/", headers={"Authorization": f"Bearer {self.access_token}"}, json=data ) return response.json()
Composite API (batch up to 200 records)
def composite_create(self, records: list) -> dict: return self.client.post( f"{self.instance_url}/services/data/v59.0/composite/sobjects", json={"allOrNone": False, "records": records} )
See reference/salesforce-patterns.md for JWT setup, Platform Events, and bulk API. </salesforce_patterns>
<webhook_patterns>
Webhook Handlers
Close Webhook (FastAPI)
from fastapi import FastAPI, Request, HTTPException import hmac, hashlib
app = FastAPI()
@app.post("/webhooks/close") async def close_webhook(request: Request): body = await request.body() signature = request.headers.get("Close-Sig")
expected = hmac.new(
CLOSE_WEBHOOK_SECRET.encode(), body, hashlib.sha256
).hexdigest()
if not hmac.compare_digest(signature, expected):
raise HTTPException(401, "Invalid signature")
data = await request.json()
event_type = data["event"]["event_type"]
handlers = {
"lead.created": handle_lead_created,
"opportunity.status_changed": handle_opp_stage_change,
}
if handler := handlers.get(event_type):
await handler(data["event"]["data"])
return {"status": "ok"}
Close Webhook Events
lead.created, lead.updated, lead.deleted, lead.status_changed contact.created, contact.updated opportunity.created, opportunity.status_changed activity.note.created, activity.call.created, activity.email.created unsubscribed_email.created
</webhook_patterns>
<sync_architecture>
Cross-CRM Sync
Architecture
┌─────────────┐ ┌──────────────┐ ┌─────────────┐ │ Close │────▶│ Sync Layer │◀────│ HubSpot │ │ (Primary) │◀────│ (Postgres) │────▶│ (Marketing)│ └─────────────┘ └──────────────┘ └─────────────┘
Sync Record Schema
CREATE TABLE crm_sync_records ( id UUID PRIMARY KEY DEFAULT gen_random_uuid(), entity_type VARCHAR(50) NOT NULL, close_id VARCHAR(100) UNIQUE, hubspot_id VARCHAR(100) UNIQUE, salesforce_id VARCHAR(100) UNIQUE, email VARCHAR(255), company_name VARCHAR(255), last_synced_at TIMESTAMPTZ, sync_source VARCHAR(50), sync_hash VARCHAR(64) );
CREATE INDEX idx_sync_email ON crm_sync_records(email);
Conflict Resolution
from enum import Enum
class ConflictStrategy(Enum): CLOSE_WINS = "close" # Close is source of truth LAST_WRITE_WINS = "lww" # Most recent update wins
def resolve_conflict(close_record, hubspot_record, strategy): if strategy == ConflictStrategy.CLOSE_WINS: merged = close_record.copy() for key, value in hubspot_record.items(): if key not in merged or not merged[key]: merged[key] = value return merged
See reference/sync-patterns.md for deduplication, migration scripts, and bulk sync. </sync_architecture>
<file_locations>
Reference Files
CRM-Specific:
-
reference/close-deep-dive.md
-
Query language, Smart Views, sequences, reporting
-
reference/hubspot-patterns.md
-
SDK patterns, batch operations, workflows
-
reference/salesforce-patterns.md
-
JWT auth, SOQL, Platform Events, bulk API
Operations:
-
reference/sync-patterns.md
-
Cross-CRM sync, deduplication, migration
-
reference/automation.md
-
Webhook setup, sequences, workflows
Templates:
-
templates/close-client.py
-
Full Close API client
-
templates/hubspot-client.py
-
HubSpot SDK wrapper
-
templates/sync-service.py
-
Cross-CRM sync service </file_locations>
User wants CRM integration: → Ask which CRM (Close recommended for simplicity) → Provide auth setup + basic CRUD
User wants Close CRM: → Provide API key setup, query language → Reference: reference/close-deep-dive.md
User wants HubSpot: → Provide SDK setup, search patterns → Reference: reference/hubspot-patterns.md
User wants Salesforce: → Provide JWT auth, SOQL patterns → Reference: reference/salesforce-patterns.md
User wants sync between CRMs: → Provide sync architecture, conflict resolution → Reference: reference/sync-patterns.md
User wants webhooks: → Provide handler pattern for specified CRM → Include signature verification
<env_setup>
Environment Variables
Close CRM
export CLOSE_API_KEY="api_xxx" export CLOSE_WEBHOOK_SECRET="whsec_xxx"
HubSpot
export HUBSPOT_ACCESS_TOKEN="pat-xxx"
Salesforce
export SF_CLIENT_ID="xxx" export SF_USERNAME="user@company.com" export SF_PRIVATE_KEY_PATH="./salesforce.key" export SF_INSTANCE_URL="https://yourorg.my.salesforce.com"
Install dependencies
pip install httpx pyjwt hubspot-api-client python-dotenv
</env_setup>
<example_session>
Example Session
User: "I need to push enriched leads from my sales-agent to Close CRM"
Claude:
- Here's the pattern for pushing enriched data to Close:
async def push_to_close(close_client, enriched_data: dict) -> str: lead_data = { "name": enriched_data["company_name"], "url": enriched_data.get("website"), "custom.cf_tier": enriched_data["tier"], "custom.cf_source": "sales-agent", "contacts": [{ "name": c["name"], "title": c.get("title"), "emails": [{"email": c["email"]}] if c.get("email") else [] } for c in enriched_data.get("contacts", [])] }
result = close_client.create_lead(lead_data)
return result["id"]
- Make sure you have these custom fields in Close:
-
cf_tier (choices: Gold, Silver, Bronze)
-
cf_source (choices: sales-agent, inbound, referral)
Rate limit: 100 requests per 10 seconds. Add asyncio.sleep(0.1) between requests for bulk imports. </example_session>