The Eigenquestion Assessment is a "coded" test that separates candidates who get bogged down in details from those who can identify the core drivers of a business. By using a hypothetical scenario, you remove domain bias and force the candidate to demonstrate their mental model for decision-making.
The Process
- The Setup
Present a low-stakes, high-impact hypothetical scenario. The goal is to provide a blank slate with infinite possibilities.
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The Prompt: "A group of scientists has invented a teleportation device. They’ve hired you to be their business counterpart to bring this to market. What do you do?"
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The Observation Phase: Allow the candidate to ask initial clarifying questions. They will likely ask about range, safety, size, or power requirements. Do not provide detailed answers; keep them brief.
- The Constraint (The Pivot)
Once the candidate has generated a list of questions, introduce a hard constraint to force prioritization.
- The Pivot: "The scientists are annoyed by your questions. They will only answer two of your questions. After that, they expect a full strategic plan. What two questions do you ask?"
- Identifying the Eigenquestions
An Eigenquestion is a question where the answer provides the answer to many other questions. Evaluate if the candidate's chosen questions allow them to create a decision matrix or quadrants.
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Good Eigenquestions: Address existential risks (safety) or business models (cost structure).
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Weak Questions: Address cosmetic or incremental details (color, size, branding) that don't fundamentally change the product's "class" or target market.
- The Strategy Map
Require the candidate to explain how the answers to their two questions would change their go-to-market plan. They should be able to describe at least two distinct paths based on the variables they chose.
Examples of Application
Example 1: The Teleportation Device
Context: Evaluating a Senior PM for strategic depth. The Two Questions:
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Is it safe for humans?
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Is it expensive to build (CapEx) or expensive to run (OpEx)? The Application:
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Scenario A (Safe + Cheap to build/Expensive to run): Deploy "human fax machines" everywhere. High accessibility, pay-per-use model.
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Scenario B (Safe + Expensive to build/Cheap to run): Build major hubs. Replace airports and long-distance rail.
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Scenario C (Not safe for humans): Pivot to high-value cargo, organ transport, or hazardous waste disposal.
Example 2: The Physical Retail Placement
Context: Evaluating a Growth Lead's understanding of market saturation. The Scenario: "There are three gas stations on the same street corner. You are tasked with opening a fourth. What do you do?" The Eigenquestion: "Is the customer's primary driver convenience of location or price sensitivity for this specific route?" The Application:
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If Location: Analyze traffic flow patterns (right-turn vs. left-turn access) to capture a different "segment" of the same intersection.
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If Price: Analyze the supply chain/loyalty program depth to see if you can undercut the existing three on margin.
Common Pitfalls
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Accepting "Interesting" over "Useful": Candidates often ask "interesting" questions (e.g., "How does it work?") that don't help them make a business decision. The Fix: Always ask, "What decision would the answer to that question allow you to make?"
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Providing Too Much Data Early: If you answer every initial question, the candidate never has to prioritize. The Fix: Remain vague until you move to the "Two Question" constraint.
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Ignoring the Strategy Map: A candidate might pick two good questions but fail to explain how the answers dictate different paths. The Fix: Force them to build a 2x2 matrix or a set of "if/then" scenarios based on their questions.
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Focusing on "Right" Answers: There is no single correct Eigenquestion. The goal is to see if the candidate's questions are structurally sound and lead to a structured path forward.