Productlane API

Manage your public roadmap, helpdesk, feedback threads, companies, contacts, changelogs, and documentation via Productlane's REST API.

Official docs: https://productlane.mintlify.dev/docs/api-reference

When to Use

Use this skill when you need to:

• Manage feedback threads — create, list, update, and send messages
• Manage companies and contacts — create, update, delete, and query customer data
• Publish changelogs — create and update changelog entries with markdown content
• View roadmap — list projects and issues from the public portal
• Manage documentation — create and organize help articles
• Manage users — invite members and update roles

Prerequisites

1. Log in to Productlane and go to Settings
2. Navigate to Integrations > API
3. Create or copy your API key

Set environment variable:

export PRODUCTLANE_TOKEN="your-api-key"

Workspaces

Get Workspace

Retrieve workspace information. Replace <workspace-id> with the actual workspace ID:

curl -s "https://productlane.com/api/v1/workspaces/<workspace-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Companies

List Companies

curl -s "https://productlane.com/api/v1/companies?take=20" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

List Companies with Filters

Filter by name or domain:

curl -s "https://productlane.com/api/v1/companies?name=Acme&take=10" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Company by ID

Replace <company-id> with the actual company ID:

curl -s "https://productlane.com/api/v1/companies/<company-id>?groupUpvotes=true" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Create Company

Write to /tmp/productlane_request.json:

{
  "name": "Acme Corp",
  "domains": ["acme.com"],
  "size": 50,
  "revenue": 1000000
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/companies" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Update Company

Write to /tmp/productlane_request.json:

{
  "name": "Acme Corporation",
  "size": 100
}

Then run. Replace <company-id> with the actual company ID:

curl -s -X PATCH "https://productlane.com/api/v1/companies/<company-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Delete Company

Replace <company-id> with the actual company ID:

curl -s -X DELETE "https://productlane.com/api/v1/companies/<company-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Linear Customer Options

Get available Linear customer statuses and tiers. Requires Linear integration with customer:read or customer:write scope:

curl -s "https://productlane.com/api/v1/companies/linear-options" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Contacts

List Contacts

curl -s "https://productlane.com/api/v1/contacts?take=20" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Contact by ID or Email

Replace <contact-id-or-email> with the actual contact ID or email address:

curl -s "https://productlane.com/api/v1/contacts/<contact-id-or-email>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Create Contact

Link to a company using companyId (recommended), companyName, or companyExternalId — these are mutually exclusive.

Write to /tmp/productlane_request.json:

{
  "email": "jane@acme.com",
  "name": "Jane Doe",
  "companyId": "<company-id>"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/contacts" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Update Contact

Write to /tmp/productlane_request.json:

{
  "name": "Jane Smith"
}

Then run. Replace <contact-id> with the actual contact ID:

curl -s -X PATCH "https://productlane.com/api/v1/contacts/<contact-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Delete Contact

Replace <contact-id> with the actual contact ID:

curl -s -X DELETE "https://productlane.com/api/v1/contacts/<contact-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Threads (Feedback)

List Threads

curl -s "https://productlane.com/api/v1/threads?take=20" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

List Threads with Filters

Filter by state (NEW, PROCESSED), issue, or project:

curl -s "https://productlane.com/api/v1/threads?state=NEW&take=50" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Thread by ID

Replace <thread-id> with the actual thread ID:

curl -s "https://productlane.com/api/v1/threads/<thread-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Create Thread

Required fields: title, text, contactEmail, painLevel.

Write to /tmp/productlane_request.json:

{
  "title": "Feature request: Dark mode",
  "text": "<p>It would be great to have a dark mode option for the dashboard.</p>",
  "contactEmail": "jane@acme.com",
  "actorName": "Jane Doe",
  "painLevel": "MEDIUM"
}

Pain level values: UNKNOWN, LOW, MEDIUM, HIGH

Then run:

curl -s -X POST "https://productlane.com/api/v1/threads" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Update Thread

Write to /tmp/productlane_request.json:

{
  "title": "Feature request: Dark mode (updated)"
}

Then run. Replace <thread-id> with the actual thread ID:

curl -s -X PATCH "https://productlane.com/api/v1/threads/<thread-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Send Message to Thread

Send an email or Slack message to a thread. Replace <thread-id> with the actual thread ID:

Write to /tmp/productlane_request.json:

{
  "text": "Thank you for your feedback! We are working on this feature."
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/threads/<thread-id>/messages" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Changelogs

List Changelogs

Replace <workspace-id> with the actual workspace ID:

curl -s "https://productlane.com/api/v1/changelogs/<workspace-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Changelog

Replace <workspace-id> and <changelog-id> with the actual IDs:

curl -s "https://productlane.com/api/v1/changelogs/<workspace-id>/<changelog-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Create Changelog

Write to /tmp/productlane_request.json:

{
  "title": "March 2026 Update",
  "content": "## New Features\n\n- Dark mode support\n- Improved search\n- New API endpoints"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/changelogs" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Update Changelog

Write to /tmp/productlane_request.json:

{
  "title": "March 2026 Update (Revised)",
  "content": "## New Features\n\n- Dark mode support\n- Improved search\n- New API endpoints\n- Bug fixes"
}

Then run. Replace <changelog-id> with the actual changelog ID:

curl -s -X PATCH "https://productlane.com/api/v1/changelogs/<changelog-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Delete Changelog

Replace <changelog-id> with the actual changelog ID:

curl -s -X DELETE "https://productlane.com/api/v1/changelogs/<changelog-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Portal / Roadmap

List Projects

Replace <workspace-id> with the actual workspace ID. The workspace must have its portal published:

curl -s "https://productlane.com/api/v1/projects/<workspace-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Project

Replace <workspace-id> and <project-id> with the actual IDs:

curl -s "https://productlane.com/api/v1/projects/<workspace-id>/<project-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

List Issues

Replace <workspace-id> with the actual workspace ID:

curl -s "https://productlane.com/api/v1/issues/<workspace-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Issue

Replace <workspace-id> and <issue-id> with the actual IDs:

curl -s "https://productlane.com/api/v1/issues/<workspace-id>/<issue-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Upvote a Project or Issue

Write to /tmp/productlane_request.json:

{
  "projectId": "<project-id>",
  "email": "jane@acme.com"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/portal/upvotes" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Get Upvotes

curl -s "https://productlane.com/api/v1/portal/upvotes?projectId=<project-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Delete Upvote

Replace <upvote-id> with the actual upvote ID:

curl -s -X DELETE "https://productlane.com/api/v1/portal/upvotes/<upvote-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Documentation

List Articles

Replace <workspace-id> with the actual workspace ID:

curl -s "https://productlane.com/api/v1/docs/articles/<workspace-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Get Article

Replace <workspace-id> and <article-id> with the actual IDs:

curl -s "https://productlane.com/api/v1/docs/articles/<workspace-id>/<article-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Create Article

Requires groupId. Create a doc group first if needed.

Write to /tmp/productlane_request.json:

{
  "title": "Getting Started",
  "content": "## Welcome\n\nThis guide will help you get started with our product.",
  "groupId": "<group-id>"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/docs/articles" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Update Article

Write to /tmp/productlane_request.json:

{
  "title": "Getting Started (Updated)",
  "content": "## Welcome\n\nThis updated guide will help you get started."
}

Then run. Replace <article-id> with the actual article ID:

curl -s -X PATCH "https://productlane.com/api/v1/docs/articles/<article-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Delete Article

Replace <article-id> with the actual article ID:

curl -s -X DELETE "https://productlane.com/api/v1/docs/articles/<article-id>" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Create Doc Group

Write to /tmp/productlane_request.json:

{
  "name": "User Guides"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/docs/groups" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Move Articles to Group

Write to /tmp/productlane_request.json:

{
  "articleIds": ["<article-id-1>", "<article-id-2>"],
  "groupId": "<group-id>"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/docs/groups/move-articles" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Users

List Members

curl -s "https://productlane.com/api/v1/users" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)"

Invite User

Write to /tmp/productlane_request.json:

{
  "email": "newuser@acme.com"
}

Then run:

curl -s -X POST "https://productlane.com/api/v1/users/invite" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Update User Role

Only admins can change roles. Valid roles: ADMIN, USER, VIEWER.

Write to /tmp/productlane_request.json:

{
  "userId": "<user-id>",
  "role": "USER"
}

Then run:

curl -s -X PATCH "https://productlane.com/api/v1/users/role" --header "Authorization: Bearer $(printenv PRODUCTLANE_TOKEN)" --header "Content-Type: application/json" -d @/tmp/productlane_request.json

Guidelines

1. Base URL: All endpoints use https://productlane.com/api/v1/
2. Pagination: Use skip and take query parameters for paginated endpoints (default take is 10)
3. Markdown support: Changelog and documentation article content fields support markdown format
4. HTML support: Thread text field supports HTML content
5. Thread fields: Use contactEmail (not email) and uppercase painLevel values (UNKNOWN, LOW, MEDIUM, HIGH)
6. Doc articles: groupId is required when creating articles — create a doc group first
7. Company linking: When creating contacts, use exactly one of companyId (recommended), companyName, or companyExternalId
8. Public endpoints: Workspace, portal issues/projects, and published changelogs/articles can be accessed without authentication
9. Security: Never expose API keys in logs or client-side code

API Reference

• Documentation: https://productlane.mintlify.dev/docs/api-reference
• Dashboard: https://productlane.com
• API settings: https://productlane.com/settings/integrations/api