Advocate Sourcing Skill
When to Use
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Building reference pools, speaker rosters, or customer advisory councils.
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Auditing advocacy coverage by region, persona, or product.
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Refreshing advocate tiers after product launches or org changes.
Framework
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Signal Collection – product usage, NPS, expansion, support interactions, community engagement.
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Scoring Model – weight value delivered, relationship strength, storytelling potential, and risk.
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Tiering – classify advocates into spotlight, reference-ready, nurture, and do-not-contact.
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Consent & Compliance – track legal approvals, NDAs, and data sharing requirements.
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Backlog Management – log asks, upcoming opportunities, and fatigue limits.
Templates
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Advocate roster spreadsheet with scoring columns and program tags.
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Coverage heatmap by persona/region.
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Outreach tracker (advocate → ask → owner → status).
Tips
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Partner with CS to capture qualitative context before outreach.
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Rotate advocates to avoid burnout and capture fresh stories.
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Keep consent status synced with CRM/legal systems.